Return policy

We want you to be completely satisfied with your purchase from If, for any reason, you are not satisfied, we are here to help. Please review our return policy below.


You have 30 days from the date of receiving your order to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

How to Initiate a Return

To initiate a return, please contact our customer service team at [email protected]. Provide your order number and details about the item you wish to return. We will guide you through the return process and provide you with a return authorization.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or damaged. We recommend using a trackable shipping service to ensure that we receive your returned item.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.


If you would like to exchange your item for a different size or style, please contact our customer service team at [email protected]. We will assist you in processing the exchange and provide you with the necessary instructions.

Non-Returnable Items

Certain items are non-returnable, including custom-made or engraved jewelry. These items are final sale, and returns will not be accepted unless the item is defective or damaged.

Contact Us

If you have any questions or concerns about our return policy, please contact us at [email protected]. Our customer service team is here to assist you and ensure that your shopping experience with is enjoyable and stress-free.

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